Privacy Policy

Last Updated: 27/07/2025

1. Introduction

Welcome to Domainsintel.com. This Privacy Policy explains how Uwares "we" collects, uses, shares, and protects information in relation to our website Domainsintel.com and our domain intelligence services (collectively, the "Service").

Our goal is to be transparent about the data we collect and how we use it to provide our Service, while respecting your privacy rights under the General Data Protection Regulation (GDPR) and other applicable laws.

Data Controller:

Uwares
60 Rue François Premier - 75008 Paris
France
Contact Email: privacy@domainsintel.com

2. Information We Collect

We collect information in a few different ways to provide and improve our Service.

A. Information You Provide to Us Directly:

  • Account Information: When you sign up for an account, pre-launch waitlist, or a trial, we collect information such as your full name, email address, password, company name, and job title.
  • Payment Information: When you subscribe to a paid plan, we require payment information. This is securely processed by our third-party payment processor (e.g., Stripe, Braintree) and we do not store your full credit card details on our servers.
  • Communications: If you contact us directly for support or inquiries, we may receive additional information about you such as the contents of your message and any other information you choose to provide.

B. Information We Collect Automatically When You Use Our Service:

  • Usage Data: We automatically log information about your interactions with our Service, such as your IP address, browser type, operating system, device information, pages viewed, the features you use, and the dates and times of your visits.
  • Cookies and Similar Technologies: We use cookies to operate and administer our site, gather usage data, and improve your experience. You can manage your cookie preferences through our cookie consent tool or your browser settings. For more details, see our "Cookies" section below.

C. Information We Process on Your Behalf (as a Data Processor):

  • Service Data: Our core Service involves processing domain-related data (like DNS records, WHOIS information, and related data points) that you instruct us to analyze. While much of this data is public, it may contain personal data (e.g., a domain registrant's name or email in a WHOIS record). When we process this data, we do so as a Data Processor on your behalf. You, our customer, are the Data Controller for this information.

3. How We Use Your Information (Legal Basis for Processing)

We use your information for the following purposes, based on a specific legal basis under GDPR:

To Provide and Maintain Our Service (Legal Basis: Contractual Necessity)

  • To create and manage your account, provide customer support, and process payments.
  • To operate the core functionalities of our domain intelligence platform as requested by you.

To Improve and Secure Our Service (Legal Basis: Legitimate Interest)

  • To understand how users interact with our Service to improve it and develop new features.
  • To monitor for and prevent security threats, fraud, and other malicious activity.
  • To perform data analysis and research.

To Communicate With You (Legal Basis: Legitimate Interest for service updates; Consent for marketing)

  • To send you service-related announcements, such as updates to our terms or technical notices.
  • To send you marketing communications and promotional offers, but only where we have your explicit consent. You can opt-out at any time.

To Comply with Legal Obligations (Legal Basis: Legal Obligation)

  • To comply with applicable laws, legal processes, or government requests, such as for tax or accounting purposes.

4. How We Share Your Information

We do not sell your personal data. We may share your information with third-party service providers who help us operate our business, under strict data processing agreements:

  • Payment Processors: To securely handle credit card payments (e.g., Stripe).
  • Cloud Hosting Providers: To host our platform and data (e.g., Amazon Web Services, Google Cloud).
  • Analytics Services: To help us understand service usage (e.g., Google Analytics).
  • Customer Support & Communication Tools: To manage our communications with you (e.g., Intercom, Zendesk, Mailchimp).

We may also disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.

5. International Data Transfers

Our Service is global, and your information may be transferred to and processed in countries other than your own, including the United States. Where we transfer personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as using Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain your account information for as long as your account is active and for a reasonable period thereafter in case you decide to re-activate the Service. We retain other data as required by applicable law or for our legitimate business needs.

8. Your Data Protection Rights under GDPR

If you are a resident of the EEA, you have the following data protection rights:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (Right to be forgotten): You can request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You can object to our processing of your personal data, under certain conditions.
  • The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: You can withdraw your consent at any time where we relied on your consent to process your information.

To exercise any of these rights, please contact us at privacy@domainsintel.com. You also have the right to lodge a complaint with a data protection authority.

9. Cookies Policy

Cookies are small text files stored on your device. We use them for:

  • Strictly Necessary Purposes: To operate the Service, such as keeping you logged in.
  • Performance and Analytics: To understand how you use our Service so we can improve it.
  • Marketing: To show you relevant promotional material (with your consent).

You will be presented with a cookie banner upon your first visit to our site to manage your consent for non-essential cookies.

10. Children's Privacy

Our Service is not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and, where appropriate, by other means such as email. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@domainsintel.com